The prices listed in our brochure and website cover all hotel accommodations, all applicable sightseeing and admissions as per the itinerary, motor coach, cruise or rail transportation, services of a Travel Concierge, all meals as shown in the itinerary and porterage. All tips have been included for services on trip by dining-room staff, chambermaids and porters at hotels, airports, docks and train stations.

A definite departure has reached the minimum number of guests for the tour to operate. If a tour and departure date you are interested in is not yet definite, do not let this discourage you from booking. The more paid guests we receive, the odds of the tour operating increase.

In the slim case that we happen to withdraw a tour you are booked on due to a lack of numbers, you are entitled to a full refund on the funds already paid or if flexible with your time, we can move you onto another departure.

As a rule of thumb, a tour becomes a DEFINITE departure once we have sold approximately half of the maximum capacity of a specific departure.

Luxury Gold guests can book with confidence. You're free to change your travel plans up until your final payment is due. If you are within the cancellation period, additional charges will apply.

All changes are subject to differences in rates and availability. This policy only applies to your Luxury Gold tour, airlines will have different policies and costs.

Please note: additional amendment fees may be incurred. For full details, please see our Booking Conditions.

We accept credit/debit card payments (Visa, MasterCard), AMEX and PayPal.

A deposit is required per guest to secure your place on the tour. Please see our Booking Conditions for further information.

Yes, you can book additional hotel nights through Luxury Gold. Many guests like to give themselves a little extra time in a destination before or after their trip.

If you haven't booked your tour yet
Additional hotel nights can be added to your booking during the online booking process, simply select your departure date and follow the booking steps.

If you are booking through a Travel Agent, they can add your extra hotel nights during the booking process too.

If you have already booked your trip
Don't worry, you can still add extra hotel nights even if you've already booked.

If you've booked through a Travel Agent, please reach out to them and they will add the extra nights to your reservation.

If you've booked directly through Luxury Gold, you can add additional hotel nights through the MyLuxuryGold Portal. Travel Agent Partners, please log in to TAP where you can add these. Alternatively, please Contact Us and we will be happy to add these extra nights for you.

Please note: All hotels are subject to availability.

The hotel will do its best to keep you in the same room, however, this can't be guaranteed. Should you need to change rooms, the hotel will typically let you know at the time of check-in.

Having insurance while travelling is strongly recommended. Luxury Gold recommends Manulife Travel Insurance for your coverage needs; however, you are free to purchase insurance independently.

If you purchase your insurance independently, please ensure you add the details on the My LuxuryGold portal. We suggest that your insurance covers the following:

• Cancellation or curtailment of your vacation due to medical or other reasons
• Flight delays/cancellations
• Loss or damage to your property and baggage
• Loss of cash, credit cards etc.
• Medical, Dental, and Transportation costs due to illness or personal accidents

Certain countries require visitors to have valid medical insurance on entry. In Europe, you may find that doctor's surgeries, dentists and hospitals often require payment in cash before providing services. Whilst rare, medical evacuation can be exceptionally expensive.

Please remember to bring a copy of your policy, contact phone numbers and details of how to claim.

Should you choose to travel with Luxury Gold without the required travel insurance, you will be fully responsible for all expenses (trip interruption, trip delay, medical expenses, quarantine expenses and emergency evacuation/repatriation) that may arise while travelling with us.

Our luxury guided tours are perfect for solo travellers. Our smaller group size is ideal for meeting like-minded travellers while your Travel Concierge tends to all the details and personalizes your experience.

Notify your credit card providers of your travel details (specifying the location and duration of your vacation) to reduce the risk of your cards being frozen due to unusual activity.

Connect with fellow guests who will be travelling with you before you travel by registering on Luxury Gold’s online Community. This forum is a great way to seek advice from experienced travellers before you go, share your travel highlights, and stay in contact with friends after your tour. 

Make sure you are aware of dress code expectations for the locations you will be visiting, particularly Muslim countries so that you can pack for your tour accordingly. When visiting a place of worship, shoulders will need to be covered so take a wrap or shawl with you.

Luxury Gold partners with Blue Ribbon Bags (BRB) to offer you peace of mind whilst travelling. As a guest of Luxury Gold, you are automatically enrolled in Blue Ribbon Bags' lost luggage retrieval service for all international flights purchased with us that start and end in your home country.

Blue Ribbon Bags tracks and expedites the return of all lost luggage by the airline and sends real-time updates via email and text message regarding the status of your delayed luggage, provided these details are added to your booking. Blue Ribbon Bags also pays a guaranteed amount for each lost bag that is not returned within 96 hours of your flight landing (in addition to any compensation by your travel insurance or airline).

Of course you can. You can book business or first class when you book your tour. We have fantastic contacts and rates with many airlines and our friendly team can assist with booking your flights. You can either request to add flights when booking online or call one of our team to book your tour, letting them know you also require flights.

Travelling internationally may require you to change planes in major airports and your airline will provide you with details of the minimum connection time required to transfer from one gate to another at each specific airport. When checking in for your flight ensure you check in to your final destination so you do not need to claim luggage and re-check it during flight connections.

Many airlines allow online check-ins and seat selection before you travel. It is worth finding out if your airline offers online registration, where you can receive an email or text message to notify you of any flight delays.

Transfers are included on your journey start and end dates, and where additional accommodation has been booked in advance through Luxury Gold. Transfers to train stations or alternate hotels, in the same start or end city as the itinerary, may be requested.

Airline seats are not guaranteed.

Some airlines will allow us to pre request seats in advance, where others will offer advance purchase seating once airline tickets are issued. Most airlines will allow guests to allocate seats at time of check in for flight(s). All seating availability and allocation is subject to the airlines terms and conditions.